Terms & Conditions

About These Terms

These are our standard hire terms for boom lift rental. They set out who is responsible for what while the machine is on your site, and they are the same for every customer.

Most of what follows is standard for plant hire in the UAE. Two points are worth knowing up front: if the machine stops through a fault of ours, hire charges are suspended once you report it, and we cover the transport to put it right; and if the key rental terms in your quotation differ from these terms, your quotation is what applies for that hire.

This introduction is a plain-English guide to the sections below; those sections are what apply. If anything is unclear, please ask us before you sign — we would rather explain it up front.

Acceptance of Terms

By confirming or proceeding with an order, and/or by receiving, accepting, or operating any equipment supplied by Platform Access Equipment Rental LLC, you acknowledge that you have read, understood, and agreed to these Terms & Conditions — which are available on this website and referred to in our quotation. Proceeding with the rental or taking the equipment confirms your acceptance.

Be noted that equipment/s/services are subject to availability upon confirmation.

Confirming an Order

A signed and stamped quotation, or an authorised LPO, is required to proceed with the order.

The Equipment must not be used in paint or sandblasting work. If it is damaged as a result, repair costs and downtime are chargeable to the Customer. Where loading or unloading is delayed by the Customer, waiting charges apply. Sufficient space is required at the loading and unloading points, and obtaining permissions is the Customer's responsibility.

Required Documents Before Equipment Delivery (Mobilization):

• 1. Company valid Trade License (All Pages).
• 2. Signed and stamped Quotation OR an authorised signed LPO, according to agreed payment terms.
• 3. Exact Project Location & Site Supervisor Contact Details.

Getting all Permissions (Parking, RTA, Dubai Municipality, Any Govt & Non-Govt Authorities, etc.) is the responsibility of the Customer (Any Fine due to working at a site without permission, "Platform Access Equipment Rental LLC" is not responsible to pay any fine). Getting Entry/Exit Passes is the responsibility of the Customer. Any delay due to non-permission, rent will be charged accordingly.

Quoted rates assume single-shift use of up to 10 hour-meter hours per day, 6 days per week, and 260 hour-meter hours per month. Usage recorded on the machine's hour meter above these limits is charged pro-rata in addition to the rental. The Customer is responsible for providing trained and certified operators.

The minimum hire period is one week; we do not offer daily or short-term hire of less than one week.
The first week is charged in full as the minimum hire period. Each additional day beyond the first week is charged at one-seventh (1/7) of the weekly rate.
If the equipment works for less than 21 days, the weekly rate will be charged as mentioned in Quotation. For 21 days or more, the monthly rate will be charged as mentioned in Quotation, and the total charge for that period will not exceed the monthly rate.

The Equipment is supplied on a bare-rental (dry hire) basis and no operator is provided. Rental is charged for the full hire period on an availability basis, regardless of how many hours the Equipment is actually used, except during a breakdown as set out under Breakdown & Downtime below.

Use of the Equipment

Before confirming an order, the Customer shall satisfy itself that the Equipment is suitable for the intended task, including the working height and reach required, any set-back from the face of the work, the rated platform capacity, and the ground and access conditions at the site.

The Customer is responsible for the safe use of the Equipment throughout the hire. That includes the choice of working position and set-up; ground conditions and stability; harnesses, lanyards and other fall protection for persons in the platform; exclusion zones and the safety of persons, property and services around and beneath the Equipment; daily pre-use checks; refuelling; and keeping the Equipment within its rated platform capacity at all times.

The Equipment is hired for the Customer's own use at the site stated in our quotation. It may not be sub-hired, sub-let, lent or otherwise passed to any third party, and may not be moved to a different site, into a free zone, or to another emirate, without our prior written consent.

The Equipment is not supplied fuelled. The fuel level and hour-meter reading are recorded on our handover note at delivery and again on our collection note, and any shortfall against the recorded handover level is chargeable to the Customer at cost.

Extension Beyond the Quoted Period

Where the Equipment remains on hire after the end of the period stated in our quotation, the hire continues automatically at the rate quoted, until it is off-hired in accordance with Off-Hire below. No new quotation is issued and the rate does not change.

Where the quoted period is one month (30 consecutive days) or longer, each day beyond the quoted period is charged at one-thirtieth (1/30) of the monthly rate stated in the quotation. Where those additional days run to a further full month of 30 consecutive days, the charge for that further month is capped at the monthly rate, and the same basis applies again to any period after that. The Customer therefore never pays more for part of a further month than for a whole one.

Non-Payment and Recovery of the Equipment

Where any amount due under the hire is not paid on its due date, or where a cheque given for the hire is returned unpaid, Platform Access Equipment Rental LLC may, without prejudice to its other rights and without releasing the Customer from sums already accrued, terminate the hire immediately by notice in writing and recover the Equipment from site.

The Customer shall provide access to the site and to the Equipment for that purpose, including any gate passes or permits required, and shall make the Equipment accessible and in a condition to be loaded. Hire charges continue to run until the Equipment has been received back at our yard. The costs of recovery, including transport, standing time and permits, are chargeable to the Customer.

The quotation and these Terms continue to govern the hire throughout any extension. No new quotation is issued for an extension, and the absence of a new quotation, purchase order, cheque or other payment instrument in respect of the extension period does not affect the Customer's liability for the hire, which continues under the original quotation until the Equipment is off-hired or recovered.

Risk in the Equipment

Risk in the Equipment passes to the Customer once unloading at site is complete, and remains with the Customer for the whole of the hire period, including while the Equipment is being moved around the site. Risk returns to Platform Access Equipment Rental LLC once the Equipment has been loaded onto the transport at site for the return leg.

While risk rests with the Customer, the Customer is responsible for loss of or damage to the Equipment from any cause, including theft, vandalism, fire, submersion, overturning, collision, and damage caused by unsuitable or unstable ground — other than fair wear and tear, and other than a mechanical or electrical failure not caused by the Customer, which is dealt with under Breakdown & Downtime below.

The Equipment must be kept secure and, outside working hours, left in a secured area of the site wherever the site allows. The Customer shall notify Platform Access Equipment Rental LLC in writing as soon as any loss or damage occurs, and shall not carry out or commission any repair to the Equipment without our prior written consent.

Insurance

For the whole of the hire period the Customer shall maintain third-party (public) liability insurance covering injury to persons and damage to property arising from the possession, use or operation of the Equipment.

The Customer shall also insure the Equipment itself against loss or damage for its full replacement value for the whole of the hire period. Platform Access Equipment Rental LLC may request a certificate of insurance at any time during the hire, and on request the Customer shall name Platform Access Equipment Rental LLC as an additional insured on that policy.

Nothing in this section limits the Customer's responsibilities set out elsewhere in these Terms.

Indemnity

The Customer indemnifies Platform Access Equipment Rental LLC against any claim, loss, damage, fine, penalty, cost, injury or death arising from the possession, operation or use of the Equipment during the hire period. This includes any claim brought by the Customer's employees, subcontractors or any third party, and any fine or penalty imposed by an authority in connection with the site or the work.

This indemnity does not extend to a claim arising from a defect in the Equipment at the time it left our yard.

We are not liable for loss of production, delay to the Customer's programme, standing time of the Customer's personnel, or any other indirect or consequential loss arising from the hire.

Breakdown & Downtime

If the equipment becomes inoperable through mechanical or electrical failure not caused by the Customer, the Customer must notify Platform Access Equipment Rental LLC immediately, in writing (WhatsApp or email is acceptable), stating the machine and the nature of the fault. Hire charges continue to run until the failure is reported.

Where the failure is confirmed as ours, hire charges are suspended ("off-rent") from the time the fault is reported until the equipment is returned to working order on site, or a replacement machine is delivered. Any stoppage of four hours or more within a working day counts as one full off-rent day; a stoppage of less than four hours is not counted.

We may, at our option, repair the equipment on site or recover it to our workshop. Where the equipment is recovered for workshop repair and no replacement machine is supplied, the entire period the equipment is off site is off-rent and will be deducted from the invoice. Transport for breakdown recovery and redelivery is at our cost. The supply of a replacement machine is at our option and is not guaranteed.

Off-rent days do not count towards the minimum hire period of one week. The minimum hire period is extended by the number of off-rent days.

No downtime allowance applies where the stoppage is caused by: misuse or operation outside the manufacturer's instructions; running the machine out of diesel; use in sand, or in paint or sandblasting work; damage by the Customer or any third party on site; lack of site access, permits, or permission to work; or use by an untrained or unauthorised operator. In those cases hire charges continue and repair costs are chargeable to the Customer.

Our liability in respect of breakdown is limited to the suspension of hire charges described above. We are not liable for loss of production, delay to the Customer's programme, standing time of the Customer's personnel, or any other indirect or consequential loss.

Off-Hire (Ending the Hire)

The hire continues until the Equipment has been returned to our yard and received by us. To end the hire, the Customer must give at least 24 hours' notice in writing (WhatsApp or email is acceptable), stating the machine and the intended return date.

Return to our yard is by appointment, Saturday to Thursday, 08:00–17:00. Equipment arriving outside those hours is treated as received on the next working morning, and hire charges run until then.

Notice of off-hire does not reduce the minimum hire period. Hire is charged in accordance with the rates and periods set out in these Terms and in our quotation.

Return & Inspection

The Equipment is inspected by us after it is returned to us or collected from site. Fair wear and tear is excepted. Damage, shortages, or missing accessories that were not apparent at the point of collection remain the responsibility of the Customer.

Where we identify damage, shortages, or missing accessories on inspection, we will notify the Customer in writing (WhatsApp or email is acceptable) within 7 days of the collection date, setting out what we have found, before any charge is raised. No charge arising from a return inspection will be raised after that 7-day period.

The Equipment must not be run out of diesel. If an air lock results, an agreed charge of AED 1,000 applies.
The Equipment must not be used in sand. If it becomes stuck, recovering it is the Customer's responsibility, or the removal charges are chargeable to the Customer.

Night-time work permission (all types of permissions) at Malls is the Customer's responsibility and the Customer is liable to pay charges as per the rental agreement if delayed by the mall management. Night-shift rates assume up to 08 hour-meter hours per night. Usage recorded above this is charged pro-rata.

Protecting the Customer's property is the Customer's responsibility, including any marking of floors by the machine's tyres. Wrapping the tyres, or laying a 30 mm plywood sheet where the machine is moved, parked, set up or outriggered, will normally prevent this.

Governing Law & Jurisdiction

These Terms, and any contract of hire formed under them, are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.

The Customer and Platform Access Equipment Rental LLC expressly agree in writing that the Courts of the Dubai International Financial Centre (the DIFC Courts) shall have jurisdiction to hear and determine any dispute arising out of or in connection with these Terms or any hire made under them, including any claim falling within the jurisdiction of the DIFC Courts' Small Claims Tribunal, and each party opts in to that jurisdiction for this purpose. The language of any proceedings before the DIFC Courts shall be English.

This agreement to the jurisdiction of the DIFC Courts is non-exclusive. It does not prevent either party from bringing proceedings in any other court of competent jurisdiction, including the Dubai Courts, and neither party may object to the DIFC Courts on the ground that proceedings could have been brought elsewhere.

Nothing in this section prevents us from applying to any court of competent jurisdiction for interim or protective relief, or to enforce a judgment.

Language

These Terms are published in English and in Arabic. The Arabic text is provided for convenience. In the event of any inconsistency or difference in meaning between the two versions, the English version prevails.

Edition & Amendment

These Terms are issued in dated editions. The edition dated at the top of this page is the edition currently in force.

The edition of these Terms in force on the date of our quotation is the edition that applies to that hire, and it continues to apply for the whole of that hire period. We may amend these Terms from time to time; an amendment takes effect only from the date the new edition is published and does not change a hire already agreed. A copy of the edition applying to your hire is available from us on request.

Where anything in these Terms conflicts with the key rental terms set out in our quotation for a specific hire, the quotation prevails for that hire.

Company Details & Notices

Platform Access Equipment Rental LLC — a limited liability company registered in Dubai, United Arab Emirates.
Dubai DET Trade Licence 1188358
Office G06, Business Bay 328, Dubai, United Arab Emirates
Telephone +971 55 692 9829 · Email info@manliftdubai.com

Any formal notice under these Terms may be given by email to info@manliftdubai.com or in writing to the address above. Operational notices — off-hire, breakdown, and return — may be given by WhatsApp or email as set out in the relevant section.